Legal notice & Terms and conditions

Legal notice

Reserva Natural Tucuchira
Comunidad Santa Sofía
Departamento Amazonas
Colombia

Legally constituted in Colombia with NIT 901486686-6

Registro Nacional de Turismo RNT (accommodation): 97543

Registro Nacional de Turismo (travel agency): 98137

Owner: James Carihuasari Revelo

Website: Anna Lueke

Contact:
+ 57 316 7375015

+49 162 9330444

info@reserva-tucuchira.com

 

Liability for content

As a service provider, we are responsible for our own content on these pages in accordance with general law in accordance with Section 7, Paragraph 1 of the German Telemedia Act. According to §§ 8 to 10 TMG, as a service provider, we are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.

Obligations to remove or block the use of information under general law remain unaffected. Liability in this regard is only possible from the point in time at which we become aware of a specific legal violation. As soon as we become aware of such legal violations, we will remove this content immediately.

Liability for links

Our offer contains links to external third-party websites, over whose content we have no influence. Therefore we cannot accept any liability for this external content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time they were linked. No illegal content was found at the time the link was created. Permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of legal violations, we will remove such links immediately.

Copyright

The content and works on these pages created by the website operator are subject to German copyright law. The duplication, processing, distribution and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this website are only permitted for private, non-commercial use. As far as the content on this site was not created by the operator, the copyrights of third parties are observed. In particular contents of third parties are marked as such. Should you nevertheless become aware of a copyright infringement, we would ask you to notify us accordingly. As soon as we become aware of legal violations, we will remove such content immediately.

Terms and conditions

Provider and scope

The present general terms and conditions (GTC) apply to all rental accommodation and services between Reserva Natural Tucuchira (Comunidad Santa Sofía, Amazonas, Colombia, NIT no .: in process of legalisation) and the customer. By using this website (www.reserva-tucuchira.com) you declare that you agree to these conditions.

The subletting or re-letting of the rooms provided and their use for purposes other than accommodation require the prior written consent of Reserva Natural Tucuchira.

Minors (under the age of 18) must be accompanied by their legal guardian or a person authorized in writing.

The customer’s terms and conditions only apply if this has been expressly agreed in writing.

Conclusion of the contract

The contract is concluded when the customer’s application is accepted by the Reserva Natural Tucuchira. The customer receives a booking confirmation from the Reserva Natural Tucuchira. The contractual partners are the Reserva Natural Tucuchira and the customer.

The customer purchasing accommodation and services with Reserva Natural Tucuchira must have a health insurance that can cover costs due to illness, accident or other situations that may arise during the stay. The contract with the Reserva Natural Tucuchira assumes that the client has taken out this insurance with sufficient validity and coverage to deal with all situations that may arise during the stay.

Services, prices and payment

The Reserva Natural Tucuchira is obliged to keep the rooms booked by the customer available and to provide the agreed services.

The customer is obliged to pay the applicable or agreed prices of the Reserva Natural Tucuchira for the provision of rooms and the other services used. The prices only include the services of the respective offer shown on this website.

Billing is in Colombian Pesos (COP). Payment is made in cash in the Reserva Natural Tucuchira.

The prices quoted do not include any tourism taxes.

Cancellation by the customer

The Reserva Natural Tucuchira grants the customer the right to withdraw from the contract at any time. Cancellations can be made through a link in the booking confirmation email. We ask for timely cancellation.

Cancellations by the Reserva Natural Tucuchira

The Reserva Natural Tucuchira is entitled to withdraw from the contract for an objectively justifiable reason, e.g. if force majeure or other circumstances for which the Reserva Natural Tucuchira is not responsible, make it impossible to fulfill the contract; booking of accommodations with misleading or false information about essential facts, e.g. in the person of the customer or the purpose; the purpose or the cause of the stay is illegal; the Reserva Natural Tucuchira has justified cause to believe that the use of the accommodation may impair the smooth operation, the safety or the public image of the Reserva Natural Tucuchira without this being attributable to the sphere of control or organization of the Reserva Natural Tucuchira .

If the Reserva Natural Tucuchira is justified in withdrawing from the contract, the customer has no right to compensation.

Disclaimer of liability

The Reserva Natural Tucuchira’s liability for its own negligence is limited to willful intent and gross negligence.

The Reserva Natural Tucuchira assumes no liability for objects or luggage carried by its customers and their companions.

Risk

The customer is aware of the risks and consequences of participating in the activities and excursions offered by the Reserva Natural Tucuchira. This can be e.g. risks due to the climatic and weather conditions. Likewise, there may be risks arising from remote location that prevent timely medical assistance and other benefits that are accessible in populated locations.

Participation in activities and excursions of the Reserva Natural Tucuchira is at your own risk.

Privacy Policy

In this privacy policy we inform you about the processing of your personal data.

Contact Form

You can contact us by using a contact form provided on our website. After submission of the contact form, the controller will process the personal data you have provided for the purpose of handling your request on the basis of your consent which you have given by submitting the form until revocation.
You have no legal or contractual obligation to provide personal data. If you do not provide such data, you are simply not able to submit and we are not able to process your request.

Reservations and bookings

We offer you the opportunity to make reservations and bookings directly on our website. During the booking process, the data you have entered will be processed. We use your personal data to manage and complete your booking. This includes sending information about your booking such as confirmations, changes and reminders. There is no legal or contractual obligation to provide personal data. However, the provision is required for the conclusion of the contract (booking). Failure to provide this means that no contract can be concluded.

Right of access to personal data

You have the right to access to, rectification, erasure and restriction of processing of personal data.

You have also the right to data portability if the processing of your personal data is based on your consent or on a contract concluded with you.

Data security

In accordance with data protection laws, we take appropriate measures to ensure the protection of your personal data from misuse and unauthorized access.

Cookies

This website only uses technically necessary cookies that do not save any personal data.